• If you are running an ecommerce store, it is likely that you have heard about fulfillment as an answer to your logistics and inventory management issues as your company scales. While order fulfillment from your main facilities is an inexpensive way to launch, volume sales require infrastructure and overhead that makes it difficult to keep up without dedicated staff or a service provider. Fulfillment is simply the service that handles the “pick, pack, ship” process for your customers.